Terms and Conditions rev.10 1.30.24

By becoming a customer of McCreary’s Tees, you agree to purchase in accordance with all of the following terms and conditions. McCreary’s Tees does not sell to the general public. Our channel of distribution is through commercial screen printers, embroiderers and advertising specialty professionals. Prospective customers must supply a valid state resale license/permit.

Prices are subject to change without notice. Customers will be charged the prices in effect at the time of invoicing. Orders submitted via our website receive web pricing. We assume no liability for delays in shipping or failure to deliver due to our inability to obtain needed products. There is no minimum order. Under normal conditions, please allow 3 hours for the processing of pick-up orders.

Once submitted, all orders are final and cannot be changed.

All orders of over $200 shipped throughout the Continental United States, including drop ship orders, are eligible for free freight. If per our choice, an order that qualifies for free freight is to be shipped via truck, the order may not ship until the following business day.

All orders, including orders from our drop ship partners, must qualify on their own for free freight. Accounts must be in good credit standing to be eligible for free freight. Accounts not in good credit standing may experience delays in shipping and/or be required to pay freight charges.

Drop shipments direct from our suppliers cannot be altered or canceled. Prior approval is required for any return. If with our prior approval, a drop ship order is returned, freight charges both ways for the original shipment, plus any fees associated with the return, will be deducted from any credit amount due. Orders drop shipped from Sportsman Cap & Bags cannot be canceled or returned.

McCreary’s Tees cannot be responsible for any delay by the shipper or for any damages incurred due to such a delay. Third party billing is NOT available for any manner of service or carrier.

If you have a problem or discrepancy with an order, contact our customer service department at (602) 470-4200 or (800) 541-1141. Please have your invoice available for reference. Claims for shortages, damages or defects must be made within 5 working days of receipt of order. Merchandise may not be returned after 30 days from date of invoice for any reason. Returns for credit will not be accepted without a valid Return Authorization Number. If goods are returned without a valid Return Authorization Number, the goods will be returned to the customer at the customer’s expense. All refused shipments will be subject to a restocking fee of 15% or $10.00, whichever is greater. If McCreary’s Tees has paid the freight charges for any order that is subsequently refused or returned, the customer will then become liable for any and all freight or shipping fees (both ways) associated with that order. Discontinued items may not be returned at any time. Orders drop shipped from Sportsman Cap & Bags may not be returned for any reason. All charges associated with any refused shipment must be settled prior the customer’s next order. Canceled orders will incur a restocking fee of 15% or $10.00, whichever is greater. Will Call orders not picked up within 7 days of order date will be considered canceled, the goods returned to our stock and the purchaser will incur a re-stocking fee of 15% or $10.00, whichever is greater. Any other fees or charges related to the canceled order will also be charged to the purchaser.

It is the responsibility of the PURCHASER to completely check in all orders prior to contacting McCreary’s Tees regarding any problems with the order. Altered or printed garments may not be returned. Garments should be inspected prior to decorating. If the order is shipped to a third party, IT IS STILL THE RESPONSIBILITY OF THE PURCHASER TO HAVE THE ORDER CHECKED FOR ACCURACY. If you receive the wrong items and alter or print them, you will be invoiced for those items. We will then provide the correct items to satisfy the original order and invoice. We may require evidence, photographic or other before authorizing any return for damaged goods.

Credits for net term, cash or company check customers will be posted to their account. A credit may be used toward any future purchase any time after the credit has posted in our system. If a credit card was used when placing an order, a credit will be issued against that SAME card if a credit is due. No refunds, cash or other, will be given at any time.

If you have any questions regarding our payment terms, please contact our Credit Department at (800) 541-1141 or locally at (602) 470-4200.

Payments may be made by company check, credit card or other terms following credit approval by McCreary’s Tees. Please see below.

NET TERMS. Terms are granted only after a fully completed credit application has been submitted and approved by our Credit Department. A finance charge of 1.5% per month will be applied to any balance beyond established terms. We reserve the right to revoke credit terms at any time.

CREDIT CARDS. We accept Visa, MasterCard, Discover and American Express. Credit Card orders are subject to a 3% fee. If a credit card is used to clear a term account, a 3% fee will be added prior to posting.

COMPANY CHECK: With prior approval, a company check may be used to pay for Will Call orders. To apply for company check privileges, you may find the required form under “Resources” on our website.

RETURNED CHECKS. A $30.00 fee will be charged for all returned checks regardless of reason.

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