Terms and Conditions rev.9 8.10.22

BECOMING A CUSTOMER
By becoming a customer of McCreary’s Tees, you agree to purchase in accordance with all of the following terms and conditions. McCreary’s Tees does not sell to the general public. Our channel of distribution is through commercial screen printers, embroiderers and advertising specialty professionals. Prospective customers must supply a valid state resale license/permit.

ORDERING, PRICING AND AVAILABILITY
Prices are subject to change without notice. Customers will be charged the prices in effect at the time of invoicing. Orders submitted via our website receive web pricing. We assume no liability for delays in shipping or failure to deliver due to our inability to obtain needed products. There is no minimum order. Under normal conditions, please allow 3 hours for the processing of pick-up orders.

Once submitted, all orders are final and cannot be changed.

SHIPPING FROM OUR PHOENIX WAREHOUSE (All Times are Arizona Time.)
Orders to be shipped via FedEx or UPS must be received by 3:00 PM for same day shipping. Orders to be shipped via ANY expedited service, must be received by 2:00 PM for same day shipping. Orders placed after the times noted above may not ship until the following business day. Due to inconsistent pick up times and capacity issues with carriers, we currently cannot guarantee same day shipping, even if an order is received by the times noted above.


Orders of over $150 shipped within Arizona may be eligible for free freight. Orders of over $200 shipped into California, Colorado, Idaho, Kansas, Montana, Nebraska, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah and Wyoming, may be eligible for free freight. All shipments are FOB Phoenix, AZ. YOU MUST SELECT, “FEDEX GROUND” AT CHECKOUT TO RECEIVE FREE FREIGHT. If per our choice, an order that qualifies for free freight is to be shipped via truck, the order may not ship until the following business day.

Accounts must be in good credit standing to be eligible for free freight. Accounts not meeting this criteria, may experience delays in shipping or be required to pay freight charges.

McCreary’s Tees cannot be responsible for any delay by the shipper or for any damages incurred due to such a delay. Third party billing is NOT available for any manner of service or carrier.

SHIPPING of DROP SHIP ORDERS
Free freight is available on DROP SHIP orders exceeding $200 from Bella+Canvas, Liberty Bags and LAT (from the Reno warehouse), to addresses within Arizona, California, Colorado, Idaho, Kansas, Montana, Nebraska, Nevada, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah and Wyoming. Free freight is also available on DROP SHIP orders exceeding $300 from Badger Sport. Badger Sport orders ship only via UPS 3 Day Select service. All orders, including drop ship orders from other warehouses, must qualify on their own for free freight to the areas listed above. There is no free freight program at this time for orders shipped from Sportsman Cap and Bag.

Drop shipments direct from our suppliers cannot be altered or cancelled. Prior approval is required for any return. If with our prior approval, a drop ship order is returned, freight charges both ways for the original shipment, plus any fees associated with the return will be deducted from any credit amount due. Orders drop shipped from Sportsman Cap & Bags may not be returned.


RETURNS AND CANCELLED OR REFUSED ORDERS
If you have a problem or discrepancy with an order, contact our customer service department at (602) 470-4200 or (800) 541-1141. Please have your invoice available for reference. Claims for shortages, damages or defects must be made within 5 working days of receipt of order. Merchandise may not be returned after 30 days from date of invoice for any reason. Returns for credit will not be accepted without a valid Return Authorization Number. If goods are returned without a valid Return Authorization Number, the goods will be returned to the customer at the customer’s expense. All refused shipments will be subject to a restocking fee of 15% or $10.00, whichever is greater. If McCreary’s Tees has paid the freight charges for any order that is subsequently refused, the customer will then become liable for any and all freight or shipping fees (both ways) associated with that order. Discontinued items may not be returned at any time. Orders drop shipped from Sportsman Cap & Bags may not be returned for any reason. All charges associated with any refused shipment must be settled prior the customer’s next order. Cancelled orders will incur a restocking fee of 15% or $10.00, whichever is greater. Will Call orders not picked up within 7 days of order date will be considered canceled, the goods returned to our stock and the purchaser will incur a re-stocking fee of 15% or $10.00, whichever is greater. Any other fees or charges related to the canceled order will also be charged to the purchaser.


It is the responsibility of the PURCHASER to completely check in all orders prior to contacting McCreary’s Tees regarding any problems with the order. Altered or printed garments may not be returned. Garments should be inspected prior to decorating. If the order is shipped to a third party, IT IS STILL THE RESPONSIBILITY OF THE PURCHASER TO HAVE THE ORDER CHECKED FOR ACCURACY. If you receive the wrong items and alter or print them, you will be invoiced for those items. We will then provide the correct items to satisfy the original order and invoice. We may require evidence, photographic or other before authorizing any return for damaged goods.

CREDITS
Credits for net term, cash or company check customers will be posted to their account. A credit may be used toward any future purchase any time after the credit has posted in our system. If a credit card was used when placing an order, a credit will be issued against that SAME card if a credit is due. No refunds, cash or other, will be given at any time.

TERMS OF PAYMENT
If you have any questions regarding our payment terms, please contact our Credit Department at (800) 541-1141 or locally at (602) 470-4200.


NET TERMS. Terms are granted only after a fully completed credit application has been submitted and approved by our Credit Department. A finance charge of 1.5% per month will be applied to any balance beyond established terms. We reserve the right to revoke credit terms at any time.

CREDIT CARDS. We accept Visa, MasterCard, Discover and American Express. Credit Card orders are subject to a 3% fee. If a credit card is used to clear a term account, a 3% fee will be added prior to posting.

COMPANY CHECK: With prior approval, a company check may be used to pay for Will Call orders. To apply for company check privileges, you may find the required form under “Resources” on our website.

RETURNED CHECKS. A $30.00 fee will be charged for all returned checks regardless of reason.

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